The lost art of the interview

Why do the words “you are going to be audited” still strike fear into the average person?
We can probably all agree that facing an audit from a revenue or government agency can certainly be intimidating. The same can be said for any type of audit, including quality audits. Often the actual auditors are to blame.
That’s right. As an auditor for 40 years and an auditing instructor for 30 of those years, I blame the way audits are conducted.
According to Bob Muir, TRIGO’s Director of Global Training Services, there are two important flaws that are made by auditors throughout the world: the approach and the interview. Learn more on the article wrote by Bob Muir.