As a manufacturer in the Off-Highway industry, you face the unique challenges of producing complex, highly customized products, often in lower volumes and with greater part variability compared to other industries. At TRIGO, with over 3 decades of experience with the largest manufacturers of the industry, we understand the pressure to maintain product quality and delivery in an environment where performance can be threatened by supplier issues, tight timelines, and process variability.
As your partner, we offer custom quality and supply chain solutions tailored specifically for the Off-Highway sector. With a global team of experienced professionals and a data-driven approach, TRIGO helps you to resolve quality challenges quickly and maintain delivery performance throughout the supply chain.
It is critical to ensure that production processes run smoothly. Whether you are aiming to catch quality issues before they hit the assembly line or before product ships out the door, TRIGO applies best practices, in conjunction with experienced leads and data insights into a defined quality gate, maximizing the effectiveness of the inspection service. We can design a turnkey or tailored solution that may ultimately pay for itself.
Containment and firewall services drive solutions to quality issues right to their source. TRIGO teams around the world are quick to respond, deploying expert teams to the supplier, OEM, or off-site facility. You retain control and visibility with online reporting implemented using our customer-facing technology tools. We help to improve reputations by working closely with both the supplier and the OEM, using sustainable process improvements that will ultimately mean that our services will no longer be needed.
Our services cover multiple aspects of rework, repair, reflash and repack, ensuring individual components to finished products are up to the desired specifications of our customer, packaged safely and delivered on time. Our services can be deployed at various customer locations, OEM’s, Remote Yards, Dealerships, Ports or Customer/TRIGO warehouse locations.
Our specialist team excels at keeping parts moving, handling a variety of logistics issues including inventory management, warehousing, packaging/kitting and distribution, reverse logistics and project management, securely and seamlessly addressing many of the logistics and shipping challenges faced by global and remote supply chains today. Utilizing our network, customers can rely on TRIGO to securely store parts, monitor demand and deliver just-in-time. Bonded & FTZ, cross docking and customs clearance assistance may be available in some locations.
Facing issues with maintaining on-time deliveries of the parts needed to assemble your equipment? Our field team of Delivery Assurance Specialists is deployed to your suppliers, worldwide, to provide visibility, track deliveries and eliminate bottlenecks. Get your parts on time & on quality!
TRIGO provides state-of-the-art 3D Metrology and Coordinate Measuring Machine (CMM) precision services, ensuring the highest accuracy for critical components. Our advanced capabilities include laser scanning and CMM inspections, delivering precise, repeatable, and essential measurements for high-performance applications.
Our end-to-end procurement, supplier management, development and quality services span from the largest OEMs, Tier 1 suppliers, sub-tier suppliers and external processing houses. These supplier monitoring and delivery assurance services are tailored to client specifications, meeting the requirements of even the most geographically complex supply chain.
An OEM needed to manage cost-of-poor-quality (COPQ) recovery and to drive supplier accountability. TRIGO deployed technical quality engineers to administer chargebacks and monitor supplier performance. Achieving 100% payment recovery in the first fiscal year, the program became a model for replication, saving $100K annually and promoting proactive quality across the supply base.
An OEM faced repeated nonconformance issues in hose components, demanding intensive quality controls. TRIGO deployed a 24/7 Controlled Shipping Level 2 operation, inspecting every hose before shipment. With over 330,000 hoses screened and 1,200 defects caught pre-shipment, the program eliminated leaks and achieved 0 rejections at the OEM, instilling trust and setting a new quality benchmark.
TRIGO implemented a pre-shipment quality firewall for a forklift truck manufacturer in France, performing comprehensive dimensional and functional checks across parts and assemblies. A specialist team of inspectors used a range of measuring devices to obtain detailed evaluations of 7,500 parts and 1,000 sets. The program achieved significant quality improvements, eliminating part nonconformities from 16% to 0% and reducing set nonconformities from 7% to 0.1%, while ensuring consistent material flow to customer production sites.
An OEM experienced ongoing issues with cab components and a strained supplier relationship. TRIGO facilitated a collaborative CSL2 effort, easing tensions and improving supplier engagement. The team inspected nearly 1,400 cabs, corrected outdated prints, and impressed the supplier enough for them to request continued inspector support beyond the project’s scope.
Facing challenges with inconsistent quality at assembly stations, an OEM needed support for improvement on site. TRIGO USA provided 12 station champions to drive process updates, suggest tooling changes, and mentor operators. Their practical recommendations proved so effective that the OEM extended their assignments beyond the original timeline to continue benefiting from their impact.
When weld porosity threatened to halt production during a winter emergency, an OEM required immediate intervention. TRIGO deployed a mobile containment team within 18 hours, inspecting 86 frames and salvaging all nonconforming units with rapid reworking. The quick response prevented a costly line stoppage and showcased operational agility under pressure.
Communication is always great and we always get a quick response. So appreciated!
Amazing work being done by the TRIGO Team.
Thank you and your team for the support and GREAT delivery
Appreciate your responsiveness and ability to help us in time of need to prevent line down situations at specific customers