TREQ SERVICE CASE STUDIES

SPECIFIC SUPPLIER TRAINING

BUSINESS CHALLENGE

During a Control Shipping Level 2 mission, an aerospace industry supplier needed further development and trainings on drawing interpretation and different 3D measurement methods. The quality level of the supplier did not seem to be improving. As a solution, TRIGO applied a tailored supplier training solution. 

TRIGO SOLUTION

A specific training course was implemented, focused on drawing and customer quality requirement interpretations. Following the training session, the supplier was able to improve its 3D measurement process and apply the customer's specifications correctly. At the end of this training assignment, three operators, both AUKOM level 1 and 2, had been trained and accredited, ensuring stable quality in deliveries over the long term. 

 

SUPPLIER DEVELOPMENT

BUSINESS CHALLANGE

An aerospace supplier of forged parts was operating at its production limit. The manufacturer was confronted with metallurgical and dimensioning problems, which had negative effect on the machinist supplier’s production efficiency. The end customer called TRIGO to resolve this sensitive situation.

TRIGO SOLUTION

TRIGO organised a dual action to deal with the problem in depth. A TRIGO technician started by inspecting and securing product quality. Then he suggested and deployed new inspection means and methods that clearly determined the machinability of the cast parts. Any non-conform parts were detected upstream of the machining phase. At the same time, a TRIGO engineer headed a working group and oversaw action plans at various points of the process. After 10 weeks of joint work with the supplier, the reject rate dropped by 85%.

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