Communication and Entertainment System Reflash
Automotive
OEM
CUSTOMER
- American OEM’s Thailand-based plant
TARGET
- Provide all required equipment, software and tools for the mission
- Reflash all the suspected modules within the given timeframe
- Follow the priority of the customer in case of finished cars
NATURE OF SERVICE
- Reflash activity of communication and entertainment system for iPhone Sync problem (finished cars and single modules)
TASKS
- Prepare the connectors for reflash activity with PUMA tools
- Prepare the script for PUMA tools
- Prepare laptops for reflash activity
- Prepare reflashing benches for modules reflashing
- Reflash the suspected parts and cars
- Provide a log file for customer as a validation of activity
LOCATION
- Thailand
PROJECT KEY FIGURES
- Working hours: ~230 hours
- Duration of mission : 6 days
TEAM
- 2 Knowledge Management Engineers, 1 TRIGO Engineer
- 5 Inspector on Yard (finished cars), 2 Inspectors in WH (single parts)
KEY ACHIEVEMENTS & RESULTS
- 2248 parts and 349 cars reflashed during the mission
- Successful cooperation with the customers
- Customer was able to deliver the reflashed cars to the dealers on time
- Good teamwork between TRIGO and the vehicle knowledge management solution provider