AS/EN 9110 – Quality Management System for aviation maintenance organizations: standard requirements - #MSY211

• Aeronautical maintenance organisations, you wish to develop a quality management system meeting the EN 9110:2018 requirements for certification.
• You are looking to train the key players in your QMS to clarify the expectations of the EN 9110: 2018 standard, with concrete ways of implementing the requirements.
• You are looking to understand the relationship between daily activities and the requirements of the standard.

• Understand the EN 9110:2018 requirements and how to use it.
• Assess your current practices against the requirements of the standard.
• Identify opportunities for improvement or needs for change.

Integrated in an aeronautical maintenance organisation, you are:

• Process Managers.
• Internal auditors.
• Management teams.
• Quality / QHSE managers, leaders.

The standard is analysed in a logical and progressive way, i.e. the requirements are studied through the typical processes of a company, i.e. the activities creating added value for its customers, then the support activities and finally the management activities.

The paragraphs of the standard are dissected to draw out the key elements for aviation maintenance organisations, which are then compared with examples of best practices implemented in certified companies that have successfully assimilated the requirements for the benefit of the company and its efficiency.

A case study is used to assess various concrete company situations and thus perfect the correct understanding and use of the standard.

Finally, as the requirements are analysed, each participant must:

• Determine which ones impact them daily, and how they contribute concretely to its application for the benefit of their company.
• Evaluate the actual level of implementation and the performance obtained.
• Identify its own areas for improvement.

Knowledge test (Multi Choice Questions)

Participant file containing the training material and exercises. Training materials in digital format are made available to trainees a few days before the course.

Consulting services: TRIGO can assist you with the practical implementation of the system in your company. Contact us to learn more.

• Have a PC with a microphone, a webcam and, if possible, a headset for greater comfort. Note: background screens are available on Zoom or Teams to blur or hide the rear view.
• Have a good Internet connection, to be tested before the session.
• Be installed in a quiet, isolated place; set yourself to “unavailable” status on Teams; close your email access, and mute your phone, so as not to be disturbed during the session.
• Participants from the same organization should not be grouped together in the same room, but each at his/ her own desk, to avoid any side discussions during the session. Virtual sub-groups will be specially created for the exercises, which will also enable mixed groups.
• Remote qualification/certification exams must be taken with webcam and microphone open. We may also need to check that you are alone in the room.
• Please connect 5 minutes before the start of the session.