Solving problems according to PDCA - #TM080

You aim to:

• Enhance your company’s capabilities in facilitation and in-depth problem analysis, all the way through to verifying the effectiveness of implemented solutions.

• Be able to apply the different steps of the method rigorously.
• Understand the key principles involved in leading a problem-solving group.
• Know how to choose and make good use of the tools associated with each step.

• Leaders of problem-solving groups.

• Managers from all departments involved in Continuous Improvement.

• Quality / QHSE managers, engineers, and technicians.

After a theory-based presentation, participants work in sub-groups to understand and appropriate the steps and tools of the method, reinforced by additional theory.

Throughout the course, trainees take it in turns to be put in the role of facilitator, to reinforce their skills in leading work groups.

• Open session: each sequence is illustrated by exercises and case study.
• In-house session: a preparatory session prior to the course will enable to reinforce certain sequences and tools according to the areas for improvement identified by the company.

In addition to the training, we can organise a half-day feedback session to assess the trainees’ level of mastery about the problem-solving approach and provide any necessary reinforcement.

Knowledge test (Multi Choice Questions)

Participant file containing the training material and exercises. Training materials in digital format are made available to trainees a few days before the course.

Training:

• Six Sigma Green Belt – OE013

Consulting services: TRIGO can assist you with the practical implementation of the system in your company. Contact us to learn more.

• Have a PC with a microphone, a webcam and, if possible, a headset for greater comfort. Note: background screens are available on Zoom or Teams to blur or hide the rear view.
• Have a good Internet connection, to be tested before the session.
• Be installed in a quiet, isolated place; set yourself to “unavailable” status on Teams; close your email access, and mute your phone, so as not to be disturbed during the session.
• Participants from the same organization should not be grouped together in the same room, but each at his/ her own desk, to avoid any side discussions during the session. Virtual sub-groups will be specially created for the exercises, which will also enable mixed groups.
• Remote qualification/certification exams must be taken with webcam and microphone open. We may also need to check that you are alone in the room.
• Please connect 5 minutes before the start of the session.