Recently, TRIGO won the title of Best Supplier Collaboration thanks to its role in a vehicle modernization mission. TRIGO team has been recognized by the customer for its efficiency and proactivity.
This modernization mission took place in Port du Havre, France, during the last quarter of 2020. The initial objective was to control and rework 12 criteria defined by the customer, such as the vehicle’s opening and closing, the mirrors, or the handbrake shoes.
However, thanks to our team' skills, additional improvement areas were identified. These anomalies were reported to the customer and solutions have been proposed by the TRIGO team. For example, a right-hand opening control problem has been identified and corrected thanks to a mock-up operation suggested by our collaborators. A complementary modernization operation was thus carried out, which enabled the vehicles to reach a satisfactory quality level.
"TRIGO has awarded this prize thanks to its professionalism, efficiency, commitment and proactiveness. It demonstrates the quality of our services and our commitment towards customer satisfaction", mentioned Adel DA CUNHA, Site Manager in Haute-Normandie.
Adel led this mission with Sébastien GIMONET (Regional Rework Pilot), Rodrigue DEPOILLY (Deputy), Hassan TIRCHE (Rework Coordinator), Abdessalem ROUFI and Youssef IDBAGARI (Team Leaders). They worked with about 40 operators throughout the mission.