Turnaround services

Our experienced team have a proven capability of leading the delivery of expertly tailored solutions to solve complex operational and business management challenges.

Turnaround Services, formerly known as Bridge Turnaround Management, continues to build upon a well-established foundation and reputation for consistently delivering success for its clients. Acquired by TRIGO Group in 2017, we now have a more extensive network and the resources to offer clients a powerful global service.

What we do

Turnaround Services experts deploy proven methodologies, working alongside their clients to solve the most complex and challenging manufacturing, operational, logistics and business performance problems across multiple sectors, achieving highly sustainable return on investment.

  • Immediate and Nimble Response

  • Global Presence with Local Knowledge

  • Highly Skilled and Experienced Team

  • Standardised Methodology

Industries served

At Turnaround Services, we take pride in improving our customers’ performance and creating a return on their investment. The team is trusted by the largest Automotive OEMs and Tier 1 suppliers, as well as companies across Aerospace, Rail, Medical, and Paper Goods globally.

Automotive

Our team have expertise in the Automotive sector, with years of experience at global OEMs and Tier 1s. We understand the high pressure, fast-paced, and complex environments our customers face. We recognise the importance of standardised approaches and effective practical problem solving and have developed our own proven set of methodologies to operate effectively in this lean world. We respect our clients’ own ecosystem as well, and work efficiently within it to deliver sustainable improvement.

Aerospace

Our industry experts have adapted our tools and techniques within the Aerospace sector to deliver advancements in productivity and cost whilst improving quality and delivery output for their customers. This has been achieved by utilising value stream mapping and practical problem solving to improve all aspects of the manufacturing supply chain including logistics, enabling tangible value to be created.

Rail / Heavy Transportation

Our teams have extensive experience working within this sector, at OEMs and within their intricate supply chains. Our proven engagement methodologies are flexible and adaptable to work specifically with extended cycle times, high product complexity and a continually shifting landscape. We have helped our customers by transforming efficiencies, unlocking capacity, helping them to avoid significant capital investment, and delivering remarkable results.

Medical Devices

We have worked within this highly regulated sector across continents to deliver many successful improvement projects. By deploying our standardised suite of tools, we have been able to define issues very precisely thereby improving delivery performance to their customers by reducing downtime, improving flow and eliminating non-value added processes.

Other Manufacturing

Our teams have applied their expertise across diverse industries, from Construction to Paper Goods, by optimising value and eliminating waste. We have been able to assist our clients with Operational Excellence, Supplier Technical Assistance, and Business Process Improvements, delivering sustainable results. By engaging people and maximising the power of standardised processes and systems, we have been able to unlock the true potential of extraordinarily successful companies.

Why choose turnaround services?

  • Three Key Workstreams

    Operational Excellence, Supplier Technical Assistance and Business Process Improvement Projects

  • Wide Industry Coverage

    Expertise across multiple sectors, including: Automotive, Rail, Construction, Aerospace and Medical

  • Bespoke Resource Management

    Our system can match skills and expertise to specific projects, including language and cultural alignment

  • Remote Working and Coaching Solutions

    Delivered from our central HQ core team of subject matter experts

  • Proven Standardised Methodology

    Focusing on systems, process and people that delivers tangible and sustainable outcomes

  • Return on Investment

    ROI for our clients is at the heart of what we generate through pragmatic and transformative solutions working alongside our clients

  • Wide Geographical Coverage

    Access to a global team of experts that can be deployed in local regions quickly and effectively whilst reducing expenses cost

  • High Value Delivery

    Passion for business improvement and an understanding of delivering proven value to our clients’ businesses

Meet the team

  • Neil Endley - Global Director

    Founder of the original Bridge Turnaround Management Company
    Experienced Group Managing Director with a demonstrated history of success in the Automotive Industry
    Skilled in Budgeting, Operations Management, Sales, Value Stream Mapping and Operational Excellence
    Strong entrepreneurial mindset with an MBA education and high energy toward delivery through developing team talent

  • Richard Else - Operations Director

    Over 30 years experience in Manufacturing having held Senior Executive and Operational positions at Jaguar Land Rover and McLaren Automotive
    Led many significant successful growth, transformation and turnaround projects
    A Chartered Engineer, a fellow of the Institution of Mechanical Engineers and has a MSc in Engineering Business Management from the University of Warwick.

  • John Mellows - Technical Co-ordinator

    Over 40 years experience working in many industries ensuring project leadership, raising awareness of lean practices, promoting knowledge transfer and delivering key training
    Value stream diagnostics and analysis, UK, Europe and eastern Europe
    GM Manufacturing Process auditing e.g. QSB, QSB +, BIQS, Q1
    Total Productive Maintenance diagnostic, analysis and auditing
    Training and development - PPS & 8D , Error Proofing, FMEA & Control Plans, Standardised work & Step element sheets.

  • Michelle Gannon - Business Unit Manager/ Resource Manager

    25 years experience of working within the recruitment of blue and white collar personnel in various commodity sectors including automotive, aerospace and medical industries.
    Technical expertise; runs competency based interviewing processes with Executive Search & Selection processes
    Account Management services- including strategic approaches to large recruitment campaigns not only in the UK but also for European and World Wide activities.
    Excellent contractor retention statistics; management of a Human KanBAN system - engineers / managers / turnaround engineers readily available all over the Globe

  • Rachel Hart - Business Systems Leader

    Over 20 years experience within automotive at Jaguar Land rover, McLaren automotive and Williams advanced engineering.
    A variety of extensive experience in business transformation, project management and product launch

Key figures

  • 25+Countries on 4 continents

  • 150+Quality Professionals

  • 380+Turnaround Services projects

  • 220+OEM sites and intervention places