Monitoring the audit of CSRs (Customer Specific Requirements) - #MSY112

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  • Duration 1 day
  • Validation Training certificate
  • Training type Classroom
  • Delivery methodOn site
    Remote session
  • Session type Open sessions / Public seminars
    Dedicated /In-company session
  • Number of participants 5 p. min
    12 p. max (on site)
    9 p. max (remote)
  • Languages Training materials: English/French Trainers: 25+ spoken languages by TRIGO trainers all over the world

Description

  • You wish to improve the CSR control, by developing the knowledge and competence of your internal auditors.
  • You want to ensure a better assessment of CSR control during the audit process to better meet the IATF6949 requirements.
  • Understand how CSR should be deployed in the company.
  • Understand how to integrate CSR into your system audit (process-based), and how to prepare for audit questioning.
  • Demonstrate the internal auditor’s competence in addressing CSR through a written examination.

Quality Managers & Engineers
Design / Process / Methods Managers & Engineers
Project Managers
Internal auditors

In a first step, the trainees understand the optimal approach to deploy CSR in their QMS.
Through an application exercise with the materials that describe their process mapping, participants identify in their QMS how and where the approach is described, which allows them to build and better detail their audit plan.
Then, the participants can prepare their questioning of the auditees according to the defined audit plan to ensure the control of the CSR in the audited QMS.

Knowledge test (Multi Choice Questions) and written application exam.

Participant file containing the training material and exercises. Training materials in digital format are made available to trainees a few days before the course.

Trainings:

Consulting services: TRIGO can assist you with the practical implementation of the system in your company. Contact us to learn more.

  • Have a PC with a microphone, a webcam and, if possible, a headset for greater comfort. Note: background screens are available on Zoom or Teams to blur or hide the rear view.
  • Have a good Internet connection, to be tested before the session.
  • Be installed in a quiet, isolated place; set yourself to “unavailable” status on Teams; close your email access, and mute your phone, so as not to be disturbed during the session.
  • Participants from the same organization should not be grouped together in the same room, but each at his/ her own desk, to avoid any side discussions during the session. Virtual sub-groups will be specially created for the exercises, which will also enable mixed groups.
  • Remote qualification/certification exams must be taken with webcam and microphone open. We may also need to check that you are alone in the room.
  • Please connect 5 minutes before the start of the session.

Prerequisites

No prerequisite.

Program

  1. Presentation of the training objectives and programme.

     

  2. Definition of CSR (Customer Specific Requirements).

     

  3. IATF and certification rules requirements relating to CSR and their audit.

     

  4. The CSR deployment process:
    • Activity focused on developing the optimal CSR deployment process.
    • Activity to establish a step-by-step audit questionnaire for the deployment approach.

     

  5. Integration of CSRs throughout the preparation of a process audit:
    • Reminder of the steps involved in preparing an audit.
    • Activity to integrate CSRs into each stage of audit preparation.
    • Activity to establish the audit questionnaire for a ‘case study’ process, using the risk-based approach, integrating the CSRs of a specific customer.

     

  6. Construction of questionnaires to interview key players in CSR control…

     

    Successive activities to establish the interview questionnaire:

    • for the company director.
    • for the process manager in charge of document control.
    • for any process manager.
  • Radhouan N.HUTCHINSON

    ""Very good and useful training. I will put it into practice as soon as possible! "
    "Very well organised distance learning course - the number of trainees was perfect so that everyone could express themselves and bring their own experience. In terms of content, this training gave me a better understanding of the subject and made the link with our associated internal processes.""
  • VÉRONIQUE T.NOVARES

    "“Training necessary for understanding IATF requirements and CSR auditing.”"
  • CATHERINE L. CONTINENTAL AUTOMOTIVE

    "“Good support for internal CSR auditing.”"