ISO 9001 – Become a Certified System Auditor Based on ISO 19011 - #MSY002

Your company has an ISO 9001-compliant quality management system and you want to train new internal auditors. These future auditors are beginners

Acquire a comprehensive understanding of auditing a quality management system according to ISO 9001:2015 and learn how to carry out audits effectively:

• Learn to prepare, execute, and close an audit in compliance with ISO 19011 guidelines.
• Master the process approach and its link to managing business performance.
• Understand the auditor’s role and its contribution to the system’s continuous improvement.
• Apply effective communication techniques during audits, including the CAPDo® method for efficient interviews.
• Audit the implementation of ISO 9001:2015 requirements and relevant stakeholder expectations.
• Create audit checklists, develop audit agendas using the V-model, and implement CAPDo® logic.
• Formulate audit findings and clearly present audit conclusions.

Individuals interested in becoming internal quality auditors.

This training focuses on hands-on practice of effective tools and techniques, centered around a CORE ACTIVITY of performing a complete audit from start to finish:

• Either through real-world scenarios (if conducted on-site),
• Or via case studies (in-class, using realistic and representative examples).

In both formats, participants (working in pairs) will:

• Prepare for an audit (analyze documents, develop checklists and questionnaires),
• Interview auditees (using diverse questioning techniques and collecting factual evidence),
• Document findings (focusing on the 4 key components of nonconformity),
• Present conclusions (explaining and justifying findings).

Real-time feedback helps participants identify their strengths and areas needing further development.

Knowledge test (Multi Choice Questions)

Participant file containing the training material and exercises. Training materials in digital format are made available to trainees a few days before the course.

Training:

• ISO 9001 / 14001 / 45001 – QSE Management Systems: auditor 1st & 2nd party – MSY042

Consulting services: TRIGO can assist you with the practical implementation of the system in your company. Contact us to learn more.