Resident engineering & liaison services

Be represented at your customer’s site

OUR QUALITY EXPERTS WILL SUPPORT YOU

Our Resident Engineers & Liaisons have the experience, commodity knowledge, and flexibility to provide cost-effective, technical representation at your customer’s site.

  • Quality Incident Management
  • Information Exchange
  • Assembly Line Checking
  • Stock Inspection
  • Sorting and Rework Management
  • Re-flash Management
  • Customized Reports
  • Scrap Returning
  • Root Cause Analysis support
  • Defects Analysis support
  • Monitoring of Corrective Actions
  • (Follow) the impacts of modification
  • Quality Procedures Standards
  • Knowledge for Improvement
  • Partnership Communications
  • Product Knowledge

WHAT WE DO

The residents of TRIGO represent the partner’s interest in the supply chain by delivering technical support, liaise on the customer-supplier interface, manage containment actions, as well as ad-hoc quality incidents, and accelerate the communication while ensuring transparent reporting.

The scope of the resident engineering solution is scalable and always tailor-made to address individual quality challenges.

  • Bridging time zone

  • Wide geographical coverage

  • Native language support

  • Knowledge of local environment

TRIGO RESIDENT ENGINEERS AROUND THE GLOBE

  • 25+Countries on 4 continents

  • 150+Professional residents

  • 380+Resident projects

  • 220+OEM sites and intervention places

We found TRIGO a cooperative partner that supported us in creating our resident engineering network model that is proved to be so successful in practice that we are planning to expand it to other locations of our company

European Quality Director at a Leading Automotive Supplier

Learn more about our Resident Engineers & Liaisons services