Supply Chain Auditor assess and improve supplier On Time Delivery rate (OTD) - #SD012

You already audit the quality performance of your suppliers and you want to add value to your supplier audits to secure their deliveries.

By auditing the delivery performance (or quality of service) of your suppliers, you want to know how to :

• Anticipate the risks and prevent the causes of delivery problems during production.
• Assess a potential supplier’s future delivery performance before the start of the contract.
• Audit your suppliers’ security plan.

• Learn how to carry out an effective audit to develop or improve your suppliers’ delivery performance.
• Be able to create your own questionnaire specific to the supplier/process to be audited.
• Identify risks and sources of improvement in supplier delivery performance.
• Know how to audit your suppliers’ security plan.

• Supply quality manager, engineer and technician
• Purchasing manager / Buyer
• Quality Assurance Manager
• Supplier Quality Manager / Engineer
• Continuous Improvement Manager
• External auditor

The training approach is based on practical experience using a case study to support each concept developed during the course. At the end of the course, participants put into practice all the concepts developed during the course through a role-playing audit.

The training is highly participative and leaves more room for practice than theory.

Knowledge test (Multi Choice Questions)

Evaluation by observation of a face-to-face audit on request

Participant file containing training materials and exercises. Training materials in digital format are made available to trainees a few days before the course.

Consulting services: TRIGO can assist you with the practical implementation of the system in your company. Contact us to learn more.

• Have a PC with a microphone, a webcam and, if possible, a headset for greater comfort. Note: background screens are available on Zoom or Teams to blur or hide the rear view.
• Have a good Internet connection, to be tested before the session.
• Be installed in a quiet, isolated place; set yourself to “unavailable” status on Teams; close your email access, and mute your phone, so as not to be disturbed during the session.
• Participants from the same organization should not be grouped together in the same room, but each at his/ her own desk, to avoid any side discussions during the session. Virtual sub-groups will be specially created for the exercises, which will also enable mixed groups.
• Remote qualification/certification exams must be taken with webcam and microphone open. We may also need to check that you are alone in the room.
• Please connect 5 minutes before the start of the session.