You want to introduce a 6 Sigma improvement culture (project approach and tools) to your operational and functional teams, and/or allow future 6 Sigma project participants to acquire the methodology and tools to make an effective impact on strategic goals.
- Duration 5 days
- Validation TRIGO Training certificate
- Training type Classroom
- Delivery methodOn site
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Session type
Open sessions / Public seminars
Dedicated /In-company session - Number of participants 6 p. min - 12 p. max (on site)
- Languages Training materials: English/French/Romanian Trainers: 25+ spoken languages by TRIGO trainers all over the world
Description
- Understand 6 Sigma and the challenges associated with this kind of project.
- Understand the DMAIC project concept and the deliverables expected at each milestone.
- Understand the benefits of different tools at the DMAIC stages.
- Know how to collaborate more effectively when using these tools.
Future contributors to a Six Sigma project who want to participate effectively in an improvement team.
- The methodology steps and tools are introduced through exercises.
- Participants carry out exercises to learn how to lead a project team.
Knowledge test (Multi Choice Questions)
The participant’s file, which contains the material presented during the training and the documents for the exercises. Training materials in digital format are made available to trainees a few days before the course.
Training:
Consulting services: TRIGO can assist you with the practical implementation of the system in your company. Contact us to learn more.
Prerequisites
No prerequisites
Required equipment: Personal Computer + reliable internet connection
Program
Day 1 – Six Sigma Foundations & DEFINE Phase
Overview of Six Sigma
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Background and evolution of the Six Sigma methodology
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Expected performance and business outcomes
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Key characteristics of Six Sigma improvement projects
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Concepts of defect, opportunity, DPMO and sigma level
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Core elements of the Six Sigma system
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Main Six Sigma roles: Champion, Black Belt, Green Belt, Yellow Belt
Team organisation and project fundamentals
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Roles and responsibilities within a Six Sigma team
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Team member profiles and complementarities (Belbin approach)
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Team operating rules
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Project management essentials: planning, communication strategy and action follow-up
DMAIC framework
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Overview of the five DMAIC phases
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Objectives and expected deliverables for each phase
DEFINE Phase – Part 1: Setting priorities
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Capturing the Voice of the Customer and identifying CTQs
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Building the project charter and team contract
Day 2 – DEFINE & MEASURE Phases
DEFINE Phase – Part 2: Understanding the process
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High-level process analysis using SIPOC
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Detailed process mapping with flowcharts
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Identification of quick wins
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Validation of the DEFINE phase milestone
MEASURE Phase – Fundamentals
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Linking result indicators to process drivers using the cause–effect matrix
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Understanding data types: qualitative vs. quantitative
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Preparing and organising data collection
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Statistical foundations: mean, median, range and standard deviation
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Understanding process variability: common vs. special causes
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Introduction to measurement system analysis (MSA) principles (no advanced calculations)
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Basics of control charts (principles only)
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Introduction to short-term process capability analysis
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Validation of the MEASURE phase milestone
Day 3 – ANALYSE Phase (Yellow Belt Level)
Analysis fundamentals
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Identifying and analysing relationships between X factors and Y results
Descriptive and graphical analysis tools
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Pareto charts and stratification
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Box plots
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Descriptive statistics
Exploring X–Y relationships
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Graphical tools: effects and interactions charts
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Multivariate analysis
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Correlation analysis
Introduction to advanced analysis concepts
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Hypothesis testing principles for discrete data
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Regression principles for continuous data
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Introduction to design of experiments (DoE)
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Root cause identification using the 5 Whys method
Validation of the ANALYSE phase milestone
Day 4 – IMPROVE Phase
Part 1: Developing solutions
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Creativity and solution generation techniques
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Selection of the most appropriate solution
Part 2: Deploying improvements
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Risk assessment of proposed solutions using the impact wheel
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Making improvements robust and sustainable
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Anticipating and managing resistance to change
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Implementation planning
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Risk assessment linked to deployment
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Transition milestone of the IMPROVE phase
Day 5 – CONTROL Phase & Project Closure
CONTROL Phase – Part 1: Stabilisation and standardisation
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Post-project process monitoring plan
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Principles of subgroup control charts
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Long-term capability assessment of the improved process
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Standardisation and formalisation of changes
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Cross-functional transfer of improvements
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CONTROL phase milestone validation
CONTROL Phase – Part 2: Review and learning
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Project feedback: technical, financial, team and stakeholder perspectives
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Communication of results
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End-of-project review with management
Post-project follow-up
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Performance measurement after one year
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Global recap of the Six Sigma methodology
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Summary of objectives and tools for each DMAIC phase
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Thierry D.CREDIT AGRICOLE
""Very interesting and effective training. A lot of examples and pedagogy. Christian masters his subject very well and accompanies us well. ""
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PHILIPPE DORNBUSCHCREDIT AGRICOLE
""Christian was able to explain the different levels of the continuous improvement approach with brio. I appreciated the Excel workbook that groups the different tools to be implemented. ""