Audit management according to ISO 19011 - #MSY093

• Every organisation must plan and carry out management systems audits (internal or external) or other types of audits to verify practices and improve performance. 
• All management system standards refer to ISO 19011 for audit practice and management. 
• ISO 19011 describes the requirements for audits management, from audits planning to auditor competence management. 

• Develop an audit programme in accordance with the ISO 19011 requirements 
• Assess and develop auditor competencies 
• Integrate auditing into the company’s strategy 

Management system managers, Management system audits managers 

• Practical exercises and reinforcement are alternated to gradually guide participants through the ISO 19011 standard.  
• Group work based on a case study, followed by feedback sessions, will enable participants to strengthen their understanding of the requirements. 

Knowledge test (multiple-choice questions) 

Participant’s file containing the theoretical principles outlined during the training and exercise materials. 

Training:  

• MSY092 : ISO 19011 – Guidelines for auditing management systems 

Consulting service: TRIGO can assist you with the practical implementation in your company. Contact us to find out more. 

• Have a PC with a microphone, a webcam and, if possible, a headset for greater comfort. Note: background screens are available on Zoom or Teams to blur or hide the rear view.
• Have a good Internet connection, to be tested before the session.
• Be installed in a quiet, isolated place ; set yourself to “unavailable” status on Teams ; close your email access, and mute your phone, so as not to be disturbed during the session.
• Participants from the same organization should not be grouped together in the same room, but each at his/ her own desk, to avoid any side discussions during the session. Virtual sub-groups will be specially created for the exercises, which will also enable mixed groups.
• Remote qualification/certification exams must be taken with camera and microphone open. We may also need to check that you are alone in the room.
• Please connect 5 minutes before the start of the session.