You want your managers to guarantee the strategic objectives achieved through Six Sigma projects and to fully understand their role as Six Sigma project champions:
- Upstream, to identify opportunities for Six Sigma projects, define the exact scope of each project in a formal charter, and identify the resources needed to ensure the success of Six Sigma projects.
- Throughout the project, to validate the transition from milestones to DMAIC steps, and to support the Six Sigma teams.
- Afterwards, to verify the sustainability of the results and identify other opportunities for related Six Sigma projects.