Defect Control/Chromed

Automotive
Supplier

CUSTOMER

  • Producer of parts with chrome surface treatment for major automotive brands

 

TARGETS

  • New supplier development, defect reduction, PPM reduction
  • Assure only 100% OK parts at OEM’s assembly line

NATURE OF SERVICE

  • 100% visual inspection of surface (in accordance with functional zones and defect catalog)
     

TASKS

  • Create single purpose team with abilities and proper training
  • Assistance on control procedure, control procedure development
  • Defects controlled: blisters, scratches, burrs, marks, grains, double layers, aberration/tint color mismatch
  • Discovering other potential defects/Pareto/daily reporting/ photo documentation/communication
  • Moderation between the host and supplier

LOCATION

 

  • Slovakia
Slovakia

KEY FIGURES

  • 12 + months duration

  • Over 20k parts inspected, 9 control points/part

TEAM

  • 1Site manager / Technician
  • 3 Shift leaders
  • 6 Inspectors

KEY ACHIEVEMENTS & RESULTS

  • New customer development, providing active nonconformity firewall
  • Improvement of customer process, lowering of PPM
  • Highly trained and experienced inspectors able to detect various hard-to-see defects, conducted laboratory color matching tests, attention test, etc.