Defect Control/Chromed
Automotive
Supplier
CUSTOMER
- Producer of parts with chrome surface treatment for major automotive brands
TARGETS
- New supplier development, defect reduction, PPM reduction
- Assure only 100% OK parts at OEM’s assembly line
NATURE OF SERVICE
- 100% visual inspection of surface (in accordance with functional zones and defect catalog)
TASKS
- Create single purpose team with abilities and proper training
- Assistance on control procedure, control procedure development
- Defects controlled: blisters, scratches, burrs, marks, grains, double layers, aberration/tint color mismatch
- Discovering other potential defects/Pareto/daily reporting/ photo documentation/communication
- Moderation between the host and supplier
LOCATION
- Slovakia
KEY FIGURES
- 12 + months duration
- Over 20k parts inspected, 9 control points/part
TEAM
- 1Site manager / Technician
- 3 Shift leaders
- 6 Inspectors
KEY ACHIEVEMENTS & RESULTS
- New customer development, providing active nonconformity firewall
- Improvement of customer process, lowering of PPM
- Highly trained and experienced inspectors able to detect various hard-to-see defects, conducted laboratory color matching tests, attention test, etc.