Pre-shipment Quality Firewall

Heavy Transportation
OEM

CUSTOMER

  • Forklift truck manufacturer and distributor

 

 

TARGET

  • Protect customers’ assembly line from nonconforming parts

NATURE OF SERVICE

  • Dimensional and functional control of parts or sets before shipment to several customers’ production sites

 

TASKS

  • Material-flow monitoring of parts or sets from the supply service of the customer
  • Perform inspection activity according to the check points
  • of the Control Plan / Instruction
  • Control of items:
    • Parts: dimensional  and geometrical controls using various measurement equipment (sliding caliper, marking gauge, gauge, micrometer, etc.)
    • Sets (e.g., cabins, chassis): dimensional, functional
    • and appearance controls
    • Provide 100% inspected and approved parts or sets

LOCATION

 

  • France
France

PROJECT KEY FIGURES

  • 7500 controlled parts on a hundred references
  • 1000 controlled sets on 9 references

TEAM

  • For the parts: 2 to 3 Inspectors with 1 Team Leader
  • For the sets: 1 Special Inspector

KEY ACHIEVEMENTS & RESULTS

  • Support material-flow
  • Reduced part nonconformities from 16% to 0%
  • Reduced set nonconformities from 7% to 0.1%