Pre-shipment Quality Firewall
Heavy Transportation
OEM
CUSTOMER
- Forklift truck manufacturer and distributor
TARGET
- Protect customers’ assembly line from nonconforming parts
NATURE OF SERVICE
- Dimensional and functional control of parts or sets before shipment to several customers’ production sites
TASKS
- Material-flow monitoring of parts or sets from the supply service of the customer
- Perform inspection activity according to the check points
- of the Control Plan / Instruction
- Control of items:
- Parts: dimensional and geometrical controls using various measurement equipment (sliding caliper, marking gauge, gauge, micrometer, etc.)
- Sets (e.g., cabins, chassis): dimensional, functional
- and appearance controls
- Provide 100% inspected and approved parts or sets
LOCATION
- France
PROJECT KEY FIGURES
- 7500 controlled parts on a hundred references
- 1000 controlled sets on 9 references
TEAM
- For the parts: 2 to 3 Inspectors with 1 Team Leader
- For the sets: 1 Special Inspector
KEY ACHIEVEMENTS & RESULTS
- Support material-flow
- Reduced part nonconformities from 16% to 0%
- Reduced set nonconformities from 7% to 0.1%