Source Inspection I.
Aerospace and Defense
Supplier
CUSTOMER
- Global aerospace supplier
TARGET
- Enforce corrective orders from OEM
- Address issues with on time deliveries, defects, non-conformities, damage during shipment process
NATURE OF SERVICE
- Source Inspection on all units prior to shipping and again upon arrival for final assembly (lavatories, overhead storage, seating: ATA 25, ATA 44)
- Solutions across the A350, A320, A330 product lines
TASKS
- Set up and conduct training including TRIGO best practices, trouble-shooting
and CI - TRIGO Quality Manager coordinated and managed activities in 6 locations
(Canada / US)
LOCATION 1
- Texas
- California
- Washington
LOCATION 2
- Montreal, Quebec, Canada
PROJECT KEY FIGURES
- 2017-2018
TEAM
- 9-14 Quality Inspectors
- 1 Quality Manage
KEY ACHIEVEMENTS & RESULTS
- Over six months, TRIGO achieved a 67% reduction in defects
- Over twelve months, TRIGO achieved 97% quality level at the most problematic facility
- Reduced delivery delays by 90%
- Prevented further disciplinary actions, or termination, by OEM