Source Inspection I.

Aerospace and Defence
Supplier

CUSTOMER

  • Global aerospace supplier

 

TARGET

  • Enforce corrective orders from OEM
  • Address issues with on time deliveries, defects, non-conformities, damage during shipment process

 

NATURE OF SERVICE

  • Source Inspection on all units prior to shipping and again upon arrival for final assembly (lavatories, overhead storage, seating: ATA 25,  ATA 44)
  • Solutions across the A350, A320, A330 product lines

 

TASKS

  • Set up and conduct training including TRIGO best practices, trouble-shooting
    and CI
  • TRIGO Quality Manager coordinated and managed activities in 6 locations
    (Canada / US)

LOCATION 1

  • Texas
  • California
  • Washington
Texas California Washington

LOCATION 2

  • Montreal, Quebec, Canada
Montreal Map

PROJECT KEY FIGURES

  • 2017-2018

 

TEAM

  • 9-14 Quality Inspectors
  • 1 Quality Manage

KEY ACHIEVEMENTS & RESULTS

  • Over six months, TRIGO achieved a 67% reduction in defects
  • Over twelve months, TRIGO achieved 97% quality level at the most problematic facility
  • Reduced delivery delays by 90% 
  • Prevented further disciplinary actions, or termination, by OEM