Streamlined Sorting and Terminology
Automotive
OEM
CUSTOMER
- German Automotive OEM
TARGET
- Set-up dedicated team to standardize projects with consistent terminology and methodology
- Reduce time delays in executing sorting projects
NATURE OF SERVICE
- Streamline sorting process and standardize defect terminology
TASKS
- Assign a dedicated team of experienced quality engineers with trained back-ups to act as internal liaison between OEM departments
- Verify and validate defect criteria was accurate up to including part numbers
- Develop standardized criteria for descriptions of non-conformance
LOCATION
- Tennesse, USA
PROJECT KEY FIGURES
- 3-4 New Sorting Projects/Day
- Savings of 2 hours / Sorting Project
TEAM
- 2 Quality Engineers
- 1 Site Manager
- 1 Site Leader
KEY ACHIEVEMENTS & RESULTS
- Reduced sort start cycle time by 50% as a result of implementing standardized processes
- Reduced objectivity and variation by standardizing processes, terminology and methodology