Test Driving for Product Launch

Automotive
OEM

CUSTOMER

  • Worldwide OEM – 7 locations in Michigan & Ohio

 

TARGET

  • Hire and train 100+ drivers within 5 days
  • Drive initial 30,000 units staged in 7 different sites in 2 states
  • Drive units 24/7 until all units are tested – in yards and direct from plant until issue was resolved

NATURE OF SERVICE

  • Test Drive all new product produced during a launch

 

TASKS

  • Continually evolving procedure – Constant communication with customer, ensure information was distributed to all sites in a timely manner.
  • Constant retraining required as the procedure evolved based off our drivers daily feedback.
  • Working with Logistics, OEM, and supplier, establishing a flow to maximize inspection potential.

LOCATION

 

  • Michigan & Ohio, USA
USA_Michigan Ohio

KEY FIGURES

  • 90,000+ Units Test Driven
  • 29,000 Hours

TEAM

  • 1 Director
  • 2 Program Manager
  • 7 Site Managers
  • 8 Site Leads
  • 1 Financial Account Manager
  • 1 HR Manager
  • 100 Licensed Drivers

KEY ACHIEVEMENTS & RESULTS

  • 6 months of driving – 24 Hours/7Days
  • Established a benchmark with OEM with our Driver Agreement Policy. OEM set as a requirement for all future projects.