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Process Management (Beginners)

Process Management (Beginners)

Onsite training

Onsite training prices differ by course, please contact us for a personalized quote!

certificate iconCertificate

All attendees receive an official certificate upon successful completion of the course.



This course is designed to provide you the basic knowledge of process management, the dimensions of a process owner’s mission, Process ID, risk analysis of your processes, and the identification of steering indicators.

Outline of Topics Covered

  • Fundamentals of a process approach
  • Process pilots’ missions
  • How to characterize a process
  • How to control a process: methodology
  • How to establish the status of a process
  • Process and interactions
  • Process-linked risk analysis
  • Monitoring tools of a process
  • First review of a process (PR1)
  • Exam
    • Intersessional period
    • Feedback on the implementation of methods and tools

Benefits of attending

Process management is a discipline in operations management that uses various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. It focuses on improving company performance by managing business processes.

Who should attend?

  • Process Owners
  • Quality Managers
  • Heads of Quality

Related information

Important Payment Information

Payment will be billed 10 days prior to the beginning of the seminar and are non-refundable in the event that the participant cancels within that 10 day time period.


Did you know this seminar can be delivered at your workplace?

Take advantage of an onsite and train up to 20 people at one time. We will customize the workshop, involving your own real-life examples for effective problem-solving techniques.


Your Next Steps

Now that you have completed this seminar, what’s the next logical step in your training program? Check out our Process Management (Advanced) training course!