Supplier Development 1

Automotive
Supplier

CUSTOMER

  • TIER2 automotive supplier of leather

 

TARGET

  • To improve the quality level of the products
  • To set up a robust process and organization

NATURE OF SERVICE

  • Recovery Plan triggered by numerous customer’s claims

 

TASKS

  • Input data analysis (Customer claims, firewall results)
  • Root cause analysis
  • Define and manage the action plans
  • Measure the efficiency of actions
  • Strenghten the Quality Management

LOCATION

 

  • Pontacq, France
France Pontacq

PROJECT KEY FIGURES

  • 12 months mission

TEAM

  • 1 Senior Engineer

KEY ACHIEVEMENTS & RESULTS

  • Relevant action plans implemented
  • Drastic decrease of non-quality events and Customer targets achieved
  • Sustainable product quality improvement